How do I setup my mailbox in Outlook?

Marc Simmons

Last Update 2 months ago

We make use of 'autodiscover' technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.

Automatic Setup

In Outlook, choose the File tab

Under 'Account Information', choose Add Account

On the Auto Account Setup page, enter your name, email address, and password, and then choose Next

Choose Finish

Manual Setup

If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:

Account type: IMAP

Incoming mail server: imap.stackmail.com

Outgoing mail server: smtp.stackmail.com

Incoming server port (IMAP): 993

Use the following type of encrypted connection: SSL

Outgoing server port (SMTP): 587 (or 465)

Use the following type of encrypted connection: TLS

When setting up your account, please choose More Settings > Outgoing Server and check the box for 'My outgoing server (SMTP) requires authentication'.

If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143. 

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